Hologram Fan Community 隐私政策 / Privacy Policy

生效日期：2026-09-22 版本：1.1

收集个人资料声明（注册页短版）/ Personal Information Collection Statement

中文

Hologram Fan Community 由香港業王科創有限公司（Yewang Technology Limited，“我们”）运营。注册时必须提供电子邮箱、用户名和密码凭证；系统还会记录为账号安全、反滥用和服务运行所需的 IP 地址、浏览器/设备信息及时间记录。不提供必填资料将无法创建或保护账号；头像、姓名、个人简介等资料为自愿提供。

资料用于创建与保护账号、展示你选择公开的社区内容、发送你选择或服务必需的通知、处理求助与举报、维护安全、备份与恢复服务，以及履行法律义务。资料可能由获授权的社区管理人员，以及代表我们提供托管、对象存储、备份、邮件、安全或经批准 AI 辅助服务的处理者访问；我们只向处理者提供完成相应任务所需的资料。主要应用基础设施位于美国，域名权威 DNS 目前由阿里云 DNS 提供。除法律要求或保护用户与服务所必需的情形外，我们不会把资料用于无关目的，也不出售个人资料。

你可以按照下方“你的权利”申请查阅或更正个人资料。处理职务：个人资料请求负责人；联系：support@hologramfan.net；书面地址：香港九龍紅磡民裕街37-45號凱旋工商中心1期3樓A座55室。

English

Hologram Fan Community is operated by Yewang Technology Limited (業王科創有限公司, “we”, “us”). Registration requires an email address, username and password credential. We also record IP address, browser/device information and timestamps needed for account security, abuse prevention and service operation. Without required information, we cannot create or protect an account. Profile photo, name and biography are optional.

We use this information to create and secure accounts, display community content you choose to make public, send notifications you select or that are essential to the service, handle support and reports, maintain security, back up and recover the service, and comply with law. Authorised community staff and processors providing hosting, object storage, backups, email, security or approved AI assistance may access information needed for the relevant task. Primary application infrastructure is located in the United States; authoritative DNS is currently provided through Alibaba Cloud DNS. We do not use the information for unrelated purposes or sell personal data, except where required by law or necessary to protect users and the service.

You may request access to or correction of your personal data as described under “Your rights” below. Responsible role: Personal Data Request Officer; contact: support@hologramfan.net; postal address: Room 55, Block A, 3/F, Phase 1, Kaiser Estate, 37-45 Man Yue Street, Hung Hom, Kowloon, Hong Kong.

最低年龄 / Minimum age

中文

你必须年满 16 周岁才可注册或使用本社区。未满 16 周岁，请不要创建账号或在此提交个人信息。

English

You must be at least 16 years old to register for or use the Community. If you are under 16, do not create an account or submit personal information here.

1. 谁负责这些资料 / Who is responsible

数据使用者和论坛运营方为：

香港業王科創有限公司（Yewang Technology Limited）
论坛：https://hologramfan.net
隐私联系邮箱：support@hologramfan.net
资料查阅/更正请求处理职务：个人资料请求负责人
隐私请求地址：香港九龍紅磡民裕街37-45號凱旋工商中心1期3樓A座55室

The data user and forum operator is Yewang Technology Limited (業王科創有限公司). The forum is available at https://hologramfan.net. The responsible role is the Personal Data Request Officer. Privacy requests may be sent to support@hologramfan.net or Room 55, Block A, 3/F, Phase 1, Kaiser Estate, 37-45 Man Yue Street, Hung Hom, Kowloon, Hong Kong.

2. 我们处理哪些资料 / Data we process

  • 账号与资料： 邮箱、用户名、加密后的密码凭证、可选姓名、头像、个人简介、语言和通知偏好。
  • 社区活动： 主题、回复、编辑记录、点赞、书签、关注、投票、举报、解决方案标记和公开个人资料。
  • 非公开互动： 私信、聊天、仅限工作人员区域的内容，以及与管理人员的支持往来。
  • 上传内容： 图片、附件、文件名、尺寸、类型和与上传有关的技术元数据。上传前请移除不希望公开的定位、人物或业务信息。
  • 技术与安全资料： IP 地址、访问时间、浏览器和设备信息、会话、错误和安全日志、反滥用信号。
  • 邮件状态： 通知偏好，以及送达、退信、投诉和抑制发送所需的状态。

This includes account and profile data; topics, replies and other community activity; private messages, chats and staff-only interactions; uploads and associated technical metadata; IP, browser, device, session, error and security logs; and email delivery, bounce, complaint and suppression status.

3. 使用目的 / Purposes

我们只为以下目的处理资料：

  1. 创建、认证、恢复和保护账号；
  2. 发布、排序、搜索和展示社区内容；
  3. 提供通知、私信、聊天、求助、举报和解决方案功能；
  4. 防止垃圾信息、欺诈、攻击和滥用，并调查违反社区规则的行为；
  5. 维护、监控、备份、恢复和改进论坛；
  6. 回复用户请求，执行隐私权利并保留必要的处理记录；
  7. 遵守适用法律，保护用户、运营方和第三方的权利与安全；
  8. 生成不识别个人的汇总运营数据，用于评估社区质量和影响。

We process data to operate and secure accounts and community features, moderate abuse, provide support and notifications, maintain and recover the forum, comply with law, and create non-identifying aggregate service metrics.

4. 公开内容与可见范围 / Public and private visibility

论坛公开后，公开分类中的用户名、头像、主题、回复、上传图片和互动可能被任何人看到、复制、引用或被搜索引擎收录。请勿在公开帖子中提交身份证件、住址、私人联系方式、订单资料或他人的个人资料。

私信、聊天和工作人员分类不作为公开内容展示，但获授权人员可在提供支持、执行规则、调查安全事件或履行法律义务所必需时访问。用户改变帖子所属分类或引用范围时，可见性也可能改变。

After public launch, profile identifiers, posts, replies, uploads and interactions in public areas may be viewed, copied, quoted or indexed by search engines. Private messages, chats and staff areas are not displayed publicly, but authorised personnel may access them when necessary for support, moderation, security or legal obligations.

5. 处理者、披露与跨境传输 / Processors, disclosure and international transfers

论坛主要使用 Amazon Web Services 在美国提供应用托管、数据库/日志、对象存储、备份、邮件发送与运行监控。域名的权威 DNS 目前由阿里云 DNS 提供。工作人员使用经批准的 AI 工具辅助支持、翻译、整理或版务时，相关服务商可能处理完成具体任务所需的最少内容。我们会限制权限，尽量移除不必要的个人识别信息，并通过服务配置、访问控制、加密、账号设置和供应商条款管理风险。

资料可能在香港以外、主要在美国存储或处理。香港个人资料私隐专员公署的云服务和跨境指引要求数据使用者继续对境外处理负责，并以合同或其他措施确保处理者提供相应保护；本政策据此向用户说明传输范围。

我们也可能在法律要求、有效法律程序、紧急安全风险或保护用户和服务权利所必需时披露资料。我们不会出售个人资料。

The forum primarily uses Amazon Web Services in the United States for hosting, data and log processing, object storage, backups, email and operational monitoring. Authoritative DNS is currently provided through Alibaba Cloud DNS. When staff use an approved AI tool for support, translation, organisation or moderation, its provider may process the minimum content needed for that task. We limit access, remove unnecessary identifiers where practicable, and use service configuration, access controls, encryption, account settings and provider terms to manage this processing. Data may therefore be stored or processed outside Hong Kong, chiefly in the United States. We may disclose data where required by law or necessary to address an urgent safety or security risk. We do not sell personal data.

6. Cookies 与分析 / Cookies and analytics

论坛使用登录会话、安全、语言、界面和通知偏好所需的 cookies 或类似本地存储。当前没有启用 Google Analytics、Google Tag Manager 或广告追踪。若以后增加非必要分析或广告技术，我们会先更新政策，并在适用时提供选择。

The forum uses cookies or similar storage required for sessions, security, language, interface and notification preferences. Google Analytics, Google Tag Manager and advertising tracking are not currently enabled. We will update this policy before introducing non-essential analytics or advertising technology and provide choices where applicable.

7. AI 辅助与社区知识整理 / AI assistance and community knowledge

工作人员可以使用经批准的 AI 工具辅助起草摘要、翻译、FAQ、支持或版务回复。只应提供完成具体任务所需的最少内容，尽量移除不必要的个人识别信息，并使用限制二次使用的账号或供应商控制。发布前应由人员复核，并在有必要时标明 AI 辅助。公开帖子可用于社区内的索引、摘要、FAQ 和经验整理，我们会保留适当的来源范围。

私信、聊天和工作人员区内容不会被用于训练面向公众的模型。除用户请求的支持、执行版规、处理安全事件或履行法律义务所需外，工作人员不应把这些内容提交给 AI 工具；确有必要时仍须遵守最少内容和人员复核要求。论坛不会仅依据自动化分析作出对用户具有法律或类似重大影响的决定。

Staff may use approved AI tools to assist with drafts, translations, summaries, FAQs, support or moderation responses. Only the minimum content needed for a task should be provided, with unnecessary identifiers removed where practicable and account or provider controls used to restrict secondary use. A person should review the result before publication and identify AI assistance where appropriate. Public posts may be indexed or summarised for community guides with suitable source context. Private messages, chats and staff areas are not used to train public-facing models and should not be submitted to AI tools unless needed for user-requested support, moderation, security or legal obligations; the same minimisation and human-review requirements apply. The forum does not make solely automated decisions with legal or similarly significant effects on users.

8. 留存与删除 / Retention and deletion

  • 账号和公开内容通常在账号有效期间保留；用户可自行删除允许范围内的内容，或提交删除/匿名化请求。为保留讨论完整性、处理举报或履行法律义务，部分公开内容可能以去标识或匿名形式保留。
  • 反向代理访问日志按日轮换，最多保留 14 份轮换日志；主机系统日志通常最多保留 4 个每周轮换周期。
  • 论坛每日备份：本机最多保留 7 份；异地对象版本的现行版本最多保留 30 天，旧版本最多保留 7 天。已从在线系统删除的资料可能在备份中留存至相应周期结束；备份仅用于灾难恢复，恢复后会再次执行已确认的删除请求。
  • 容器应用日志使用 Docker json-file，每份上限 10 MB，最多保留 3 份。
  • 邮件送达/退信状态、举报、安全和管理记录只保留至实现送达安全、处理争议、执行规则或法律义务所需的期限；具体处理应记录在内部留存台账中。

Account and public-content records are normally retained while an account remains active. Deletion or anonymisation may be requested, although de-identified content may be retained where needed for discussion integrity, moderation or law. Reverse-proxy logs rotate daily with up to 14 rotated files; host system logs generally use four weekly rotations. Daily forum backups retain up to seven local copies, while off-site current object versions expire after up to 30 days and non-current versions after up to seven days. Deleted data may remain in backups until those periods expire. Docker json-file container logs are limited to three files of 10 MB each.

9. 安全与事件处理 / Security and incidents

我们使用 HTTPS、访问控制、最小权限、私有对象存储、备份、运行监控和告警保护服务。没有任何系统可以保证绝对安全。发生影响个人资料的事件时，我们会控制影响、保存必要证据、评估风险，并在法律或保护用户所需时通知受影响用户及有关机构。

We use HTTPS, access controls, least privilege, private object storage, backups, monitoring and alerts. No system can guarantee absolute security. If an incident affects personal data, we will contain it, preserve necessary evidence, assess risk, and notify affected users and authorities where required by law or needed to protect users.

10. 你的权利 / Your rights

你可以：

  • 在账号设置中查看或修改部分账号资料；
  • 申请查阅我们持有的你的个人资料；
  • 申请更正不准确资料；
  • 申请删除账号、删除允许范围内的内容或对公开内容匿名化；
  • 修改非必要邮件通知偏好；
  • 就资料处理提出问题或投诉。

为保护账号，我们可能要求合理的身份验证。根据香港《个人资料（私隐）条例》，资料查阅请求通常须在收到后 40 天内处理；如不能在期限内完成，我们会在同一期限内说明原因并尽快完成。法律允许时可能收取不超出直接且必要成本的费用。处理职务：个人资料请求负责人；联系方式：support@hologramfan.net；地址：香港九龍紅磡民裕街37-45號凱旋工商中心1期3樓A座55室。

You may access or update certain account data, request access to or correction of personal data, request account deletion or content anonymisation where applicable, change non-essential email preferences, and raise a question or complaint. We may verify identity to protect accounts. Under Hong Kong’s Personal Data (Privacy) Ordinance, a data access request is generally handled within 40 days; if it cannot be completed within that period, we will explain within the period and complete it as soon as practicable. Contact the Personal Data Request Officer at support@hologramfan.net or Room 55, Block A, 3/F, Phase 1, Kaiser Estate, 37-45 Man Yue Street, Hung Hom, Kowloon, Hong Kong.

11. 政策变更 / Changes

重大变更会在论坛公布，并在适当情况下通过账号通知或邮件提醒。页面会列明生效日期和版本。继续使用发生重大变化后的服务前，请阅读更新内容。

Material changes will be announced on the forum and, where appropriate, through account notice or email. The effective date and version will be shown on this page.

12. 依据与参考 / Basis and references